Privacy Policy


This Privacy Policy is effective as of January 29, 2015


SYNCrew, Inc. (“SYNCrew”, “we” or “us”) values your privacy and provides this Privacy Policy to inform users of our policies and procedures regarding the collection, use and disclosure of personally identifiable information. The SYNCrew Privacy Policy affects four groups of users: SYNCrew subscribers (“Subscribers”), employees of SYNCrew subscribers (“Employees”), customers of SYNCrew subscribers (“Consumers”), and visitors to our corporate website. Collectively, these groups are referred to as "Users".

Subscribers: SYNCrew Subscribers are asked to provide their name, business name, address, phone, and e-mail address ("Subscriber Information"). You will also be asked to provide payment information such as a credit card or bank account number, which is used for monthly billing purposes only. As part of SYNCrew’s service, your customers' personally identifiable information ("Consumer Information") may be uploaded into our secure servers. This process is performed so SYNCrew can provide our services to consumers on your behalf. The collection of Subscriber Information and Consumer Information is done solely to provide our services to you in accordance with your Services Agreement and Terms and Conditions.

Employees: Subscribers provide the name, email, cell phone, hourly wage, and type of work done by Employees (“Employee Information”). The collection of Employee Information is done solely to provide our services to your employer in accordance with the Services Agreement and Terms and Conditions.

Consumers: As a consumer, you may receive valuable and timely communication about work being done or reminders for future work needed by a Subscriber with which you have an existing business relationship. You have the right at any time to opt-out from receiving these communications. If you would like to opt-out from receiving these communications please e-mail privacy@syncrew.com or click on the "preferences" button in our emails.

Visitors to our corporate website: Visitors to SYNCrew’s website may provide personal information in order to receive further information about our services.

By using or accessing the Service, you are accepting the practices described in this Privacy Policy, and you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us.

 


How SYNCrew Collects Personally Identifiable Information


Web Services Users and Web Site Visitors
Like most Web services operators, SYNCrew collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.  SYNCrew’s purpose in collecting non-personally identifying information is to better understand how SYNCrew’s visitors use its website and Service.  From time to time, SYNCrew may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website and Service.
SYNCrew also collects potentially personally-identifying information like Internet Protocol (IP) addresses. SYNCrew does not use such information to identify its visitors and does not disclose such information other than under the circumstances described below.

Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. SYNCrew uses cookies to help identify and track visitors, their usage of the Service, and their preferences. SYNCrew visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our Service, with the drawback that certain features of our Service may not function properly without the aid of cookies. We do not issue any cookies which enable third parties to track the activities of end users.

Gathering of Personally-Identifying Information
Certain visitors to SYNCrew’s websites and the Service choose to interact with SYNCrew in ways that require SYNCrew to gather personally-identifying information. The amount and type of information that SYNCrew gathers depends on the nature of the interaction.  For example, we ask users of the SYNCrew application to provide a username and email address.  In each case, SYNCrew collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with SYNCrew.  SYNCrew does not disclose personally-identifying information other than as described below.  Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain activities.

 


How SYNCrew May Use Personally Identifiable Information


Aggregated Statistics
SYNCrew may collect statistics about the behavior of visitors to its websites and the Service.  However, SYNCrew does not disclose personally-identifying information other than as described below.

Data
SYNCrew collects, aggregates, and stores configuration settings, log and audit data for its customers. SYNCrew in turn will not disclose individual configuration settings, log records other than aggregates as described above or for the purposes described below.

Protection of Certain Personally-Identifying Information
SYNCrew discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on SYNCrew’s behalf or to provide services available through our website or mobile applications, and (ii) that have agreed not to disclose it to others.  Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using the Service, you consent to the transfer of such information to them. SYNCrew will not rent or sell potentially personally-identifying and personally-identifying information to anyone.  Other than to its employees, contractors, and affiliated organizations, as described above, SYNCrew discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when SYNCrew believes in good faith that disclosure is reasonably necessary to protect the property or rights of SYNCrew, third parties, or the public at large.  If you have supplied your email address, SYNCrew may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with SYNCrew and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. SYNCrew takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.

Links to Other Web Websites
This Privacy Policy applies only to the Service and our website and not to any third party sites.

Security
We take precautions to ensure the security of your personal information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your personal information despite our efforts. You should note that in using the Service and our related websites, your information will travel through third party infrastructures which are not under our control.
We cannot protect, nor does this Privacy Policy apply to, any information that you transmit to other users of the Service. You should never transmit personal or identifying information to other users.

Communication Preferences and Opt-Out Policy
SYNCrew always provides the ability for Subscribers, Employees, and Consumers to opt-out of having personally identifiable information used as part of our service offering. All e-mails and text messages SYNCrew sends out on behalf of our Subscribers provide a way for consumers to opt-out. In addition, anybody may e-mail us at privacy@syncrew.com to opt-out of receiving any further correspondence from us.

Privacy Policy Changes
SYNCrew may change its Privacy Policy from time to time, and in SYNCrew’s sole discretion. A "last revised" date will always be included at the top of the statement. SYNCrew encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of our Service after any change in this Privacy Policy will constitute your acceptance of such change.

Contact Information
If you have any questions or comments about this Privacy Policy or our use of your personally identifiable information, please contact us at privacy@syncrew.com.